I would just like to say thank you for the service and help you have provided this year, it has been an absolute pleasure dealing with each you, every step of the way.
I was referred to Jo Dos Santos in early 2017 at a time I was struggling to lease my property through another agent. She found me a tenant within a week where the previous agent had been trying for months.
No property will be on the market for long if Jo is on the job. She is very proactive and professional in her approach to property management. In the event issues arise with the property or the tenants, she takes full responsibility and sorts things out so that I don’t have to worry about anything. After many bad experiences with previous agents I now have total peace of mind knowing Jo looks after my interests.
Jo Dos Santos is everything I want in a Property Manager and I would refer my family and friends to her without batting an eyelid.
I bought a property through EQ Realty twelve months ago. Jo was so helpful, considerate and professional throughout the entire process. As I was not ready to move in yet, Jo took over the property management.
Everything has run extremely smoothly and she always keeps me informed. The rent is paid in to my account promptly each month and an easy to read statement is emailed to me.
I highly recommend EQ Realty for their personal service and professionalism.
Excellent and outstanding service
Our experience with EQ Realty has been wonderful and stress free and all your team have been a delight to deal with, I would like to thank both Jo & Jemma and the rest of the ladies at EQ Realty for being so helpful and making renting this property a pleasurable experience over the last year.
We have rented for the past 10 years our property manager is one of the best we have ever had nothing is too much hassle for her, I would say this is one of the best real estate agents we have been with Thank you.
Thank you from the bottom of our hearts for your advice, wisdom, support and professional guidance throughout the process of selling our home in Coolbinia.
At first the idea seemd too enormous to contemplate but you quickly made it manageable and possible.
We are beyond thrilled with our new home which we would not have without your skillful and warm selling of our old one.
We ended up with the best possible outcome and feel like the luckiest family alive.
Erit was professional, efficient and caring.
Her service was top class.
We made the best decision choosing Erit to sell out house.Her expert knowledge of the market. friendliness and efficiency enabled our house to sell at the right price and quickly.
Thank you Jo for getting everything over the line so professionally.
You have been an absolute pleasure to work with during the purchase of my home and I look forward to our on-going relationship with you as my rental property manager.
You are the only agent who instantly contacted us back for a viewing out of 26 enquiries that date back 3 weeks ago!
Thank you to you also for being the BEST agent we have ever experienced. We are recommending you to our parents and friends to manager their properties.
We have used Erit before when buying a property many years ago and have recently engaged her again to sell our home in Mount Lawley - it is a beautiful home but needed to be advertised in a way that encouraged people to enter the home to appreciate its many features and positive aspects - Erit came up with a wonderful approach to advertising and opening the home as well as determining the appropriate price - this was not so straightforward in such a volatile market.
We hadn't sold a property in WA previously and Erit kept us informed along each step of the process and offered advice on how to proceed which made the whole event relatively stress free and surprisingly enjoyable.
We were very happy to receive an offer on the property with 2 weeks of it being advertised.
We cannot rate Erit's professionalism, negotiation skills and market knowledge more highly.
We will be sure to contact Erit again should we look to buy or sell property in the future.
A huge thankyou for your outstanding work ethic, integrity and wonderful warmth over the the years. Your love for what you do and commitment to delivering the best results are inspiring.
Erit felt so comfortable in our home and that made it seem so easy for her to sell. She knew how everything "worked" and how the entertainment area had been a focus of our lifestyle. Erit truly made the whole process of selling a smooth and enjoyable one and I have and always will recommend her to people who are looking to buy or sell with her. Thank you Erit - you are amazing!
You have exceptional ability to pro actively manage the many varied aspects in selling a home, which includes emotional, practical, personal, financial factors of the process. Your communication skills are excellent and you utilise this in a highly effective manner to deliver a service that is unique and highly valued.
Renae’s charm is infectious, whose showed professionalism from the start to the end of the sale of my home. She really understood my attachment and the emotions that I had to my home and made the selling process so much easier. In no time at all I had a great result and now I have given Renae my second property to sell.
From the first time that I met Erit who had been recommended to me, I knew straight away that I would be extremely happy to have her sell my house.
It was an emotional time for me as my husband had passed away and I knew that it was getting extremely difficult for me to maintain a big house and needed to downsize after 32 years in the house.
Erit listened to me explaining with a lot of emotion my reasons for selling and she came across as a most compassionate person and allowed me to take my time without any pressure whatsoever in answering her questions etc.
She was able to advise me whether I needed to spend an excessive amount of money on bringing the house up to a certain level to present for sale or to leave it as it was, as she was able to bring potential clients who wanted to do renovations etc and leave it as it was.
She was most professional in all the dealings I had with her and was also able to show me listings of other houses which she thought I might be interested in., resulting in her finding the perfect house for me, within my budget and had no hesitation whatsoever when I received an offer on my house and was then able to put in an offer for my new home.
Erit explained in detail all the paper work that needed to be filled in, she allowed me to shed a few tears along the way, and I felt more than comfortable all the way in every step there was and was always available to answer my queries and concerns.
I feel as if I have made a new friend in her and would go all out to recommend her to any of my friends and family if they needed an agent in the future. A better choice I could not have made, she created a warm one on one feeling with me her client, and cannot imagine having had this same relationship with another agent. As they say "we just clicked".
Thank you Erit for the wonderful experience you have given me, for all the advise, for the professional way you conducted yourself.
I felt very comfortable with Renae and so I rang her stressed out and yelled Help!! She responded promptly in her usual warm and caring way and I sold quickly for virtually my asking price. I was very happy, more Louis Vuitton handbags for me :)
I met Renae at Louis Vuitton and was instantly impressed with her knowledge and customer service. She made me feel so relaxed and at ease in a very pretentious environment. I had an investment property which I needed to sell super quickly. Not knowing where to start , I remembered Renae telling me she was moving into real estate.
I was referred to Jo by a work colleague who spoke highly of her service. Having never rented out a property before I contacted Jo fairly clueless and she talked me through the process with care and understanding. Jo has now been my property manager since the beginning of the year. Having to move to the country for work I was nervous about letting my home out which was my little haven and joy. Jo secured an ideal tenant and throughout management she has been incredibly efficient and helpful. She has been consistently professional. Her friendly and welcoming nature makes her a pleasure to work with. I cannot recommend her enough!
I was referred to Jo Dos Santos at a time I was struggling to lease my property through another agent. She found me a tenant within a week where the previous agent had been trying for months. Jo is brilliant at vetting prospective tenants so that the landlord doesn’t end up with problematic tenants. She is very proactive and professional in her approach to property management. In the event issues arise with the property or the tenants, she takes full responsibility and sorts things out so that I don’t have to worry about anything. After many bad experiences with previous agents I now have total peace of mind knowing Jo looks after my interests. Jo Dos Santos is everything I want in a Property Manager and I would highly recommend her to anyone looking for a trustworthy person to manage their property
I first met Jo when I was renting as a tenant through Equinox Realty. She managed the property we were living in and was always considerate, professional and kind as a property manager (when typically agents show no care towards their tenants). It was this interaction that made me engage her services to manage my own investment property. Jo has done a superb job, her attention to detail and impeccable service has resulted in less stress about my property. I have no question that my property is being taken care of. Thank you Jo!
Jo was our property manager for a past property we tenanted. From a tenants perspective, we couldn't recommend her highly enough! She took over management of the property from another Agency under difficult circumstances and did an amazing and professional job despite this. She was always fair and ensured that we too knew that we were respected and a priority. The service she provided to myself and my family went above and beyond what was expected and I would have no hesitation in recommending her as a Property Manager but also renting a property from her in the future should the need arise
I had the pleasure of having Jo manage a property I was tenanting for a year. Like many other people I have had a difficult time dealing with Real Estate Agents in the past due to lack of communication, lack of empathy/ understanding and you never get a call back or maintenance attended to in a timely fashion!
I was amazed at the service Jo Dos Santos offered. From day one Jo gave me great communication, professionalism and flexibility. I was always treated with care and respect and Jo went to great lengths to give me detailed and timely feedback. Jo was quick to action any maintenance the property needed. It was clear Jo is passionate about what she does. I will most definitely be phoning her when the time comes to buy and lease my own investment. Nothing but truth!
Tried the rest - you are the best !
Erit has sold two homes for us and we have found her to be honest, truthful and experienced in her field.we received regular updates on our property's progress and were kept in the loop.we would highly recommend Erit to sell your home.
Highly recommend Erit as an agent. She made the selling of our property a fuss free and enjoyable experience. She achieved an excellent price for us despite the difficult market. Her communication and level of care throughout cannot be faulted. She always puts the best interests of the clients first and I would most definitely use Erit again in the future
You are ridiculously organised, thanks so much , it is such a pleasure working with you smiley
Ruthless efficiency! Thank you! :-)
We used Erit for the whole time the property was on the market. She was very in tune with our needs and wishes throughout, adjusting the selling strategy as required. We never felt pressured or uncertain of her approach as she was always prepared to listen and discuss. She was professional at all times and made the process as enjoyable as possible.
I recommend Erit David to anyone wanting to sell their home. Erit was very helpful and worked very hard with interested buyers for my home until she found the right buyer for the right price. Thank you very much Erit you made selling my home a very stress free experience.
Thank you Erit for your professional service. You maintained the highest level of integrity and ethics and were friendly and sincere at all times. We could not have asked for more.
Thanks for the sterling job on marketing and selling the house, it has taken off beyond our expectations!
To sell the property within such a short timeframe and at a sale price above what we were expecting, is a result of your marketing ability and sales strategy, so thanks again for your assistance and guidance, its greatly appreciated
Having Erit handle the sale of my home meant I could sleep at night
I chose Erit to sell my family home of 15 years as her approach was refreshingly different, she listened to what we wanted and was empathetic to our needs. I questioned some of the aspects of the sale process and in the end it was these aspects that sold our home in under two weeks.
Erit provided us with exceptional service, guidance and advise through the sale of our home. Nothing was too much and she was available to assist any time. Erit, you have been incredible to us and we were really happy and appreciated everything you did for us!